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Changes between Version 17 and Version 18 of Manual/FAQ


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Timestamp:
09/23/14 08:45:23 (3 years ago)
Author:
jean-philippe
Comment:

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  • Manual/FAQ

    v17 v18  
    33---- 
    44= Frequently Asked Questions on SEAMCAT = 
     5 * [#Q:Initializationofseamcatfailed Q: Initialization of seamcat failed] 
    56 * [#Q:WhenIinstallthe.msiversion(offline)theinstallercomplainsthatanotherversionofthisproductisalreadyinstalled. Q: When I install the .msi version (offline) the installer complains that another version of this product is already installed.] 
    67 * [#Q:HowdoIchangetheSEAMCAThomedirectory Q: How do I change the SEAMCAT home directory] 
     
    1314 
    1415'''Note:''' This is a list of various Frequently Asked Questions (FAQ) with regards to the installation of SEAMCAT software. Please have a look at the following to solve your problem. If the problem with installation persists, contact the ECO describing the problem and supplying screen shots of any error messages displayed during installation. 
     16 
     17= Q: Initialization of seamcat failed = 
     18[[Image(initializatioSeamcat.png,nolink)]][[BR]] 
     19Initialization of SEAMCAT not working can either be due to a new Java update or something went wrong with the setting file or for instance the webstart which stop working with the latest java update. Reasons can be multiple, often due to a third party software. It is recommended the following: 
     20 
     211) Try first, in your SEAMCAT folder to remove the settings.xml (in general you can clean up the other files or other folders– make sure that your local libraries and your local workspaces are saved elsewhere). By doing this clean up, it should work.  
     22 
     232) Second, if it does not work, please remove entirely the SEAMCAT folder. Download the .msi version and install SEAMCAT again if you have a windows operating system. 
     24 
     25If the problem persists please contact seamcat@eco.cept.org 
     26 
    1527 
    1628= Q: When I install the .msi version (offline) the installer complains that another version of this product is already installed. =